The impact of AI on KM is undeniable. With the advent of agentic AI and generative AI (GenAI), the thinking around KM has changed. Organizations have become aware of the huge potential of AI, but also ...

The trouble with knowledge management (KM) is that it seems to be stuck on an eternal loop. Every few years, law firms realise that scant attention is given to this business-critical function and up ...

The general KM literature provides strong evidence that KM practices can help organizations preserve institutional knowledge, promote knowledge reuse, and foster innovation. However, KM implementation ...

Knowledge is no longer just a static archive tucked away in some digital filing cabinet. There is a fundamental shift in how successful organizations operate. They view collective intelligence as a ...

Ikujiro Nonaka, Professor Emeritus at the Hitosubashi University Graduate School of International Corporate Strategy, is one of the leading figures behind knowledge management (KM) 1, the discipline ...

This section defines the scope and presents additional background for NCHRP Project 23-17, “Assessing and Measuring the Business Value of Knowledge Management.” NCHRP released a Request for Proposal ...